Choice Home Warranty is a home warranty company that offers protection for homeowners against the high costs of unexpected repairs or replacements for their appliances and systems. The company covers a wide range of appliances and systems, including HVAC, plumbing, electrical, and more. However, there may come a time when you no longer need their services, or you have found another provider that suits your needs better. In this article, we will guide you through the process of canceling your Choice Home Warranty contract.
Understanding Your Contract
The first step in canceling your Choice Home Warranty contract is to understand the terms and conditions of your agreement. You should have received a copy of your contract when you first signed up for their services. Review it carefully, paying attention to the cancellation policy, any penalties, and the notice period required.
According to Choice Home Warranty’s terms and conditions, you have a 30-day cancellation period from the date your contract is signed. If you cancel within this period, you will receive a full refund of your contract fees, minus a $50 administrative fee.
If you cancel after the 30-day period, you may be subject to a cancellation fee, and you may not receive a full refund of your contract fees. The amount of the cancellation fee will depend on how long you have had the contract, and the reason for canceling.
Canceling Your Contract
Once you have reviewed your contract and understand the terms and conditions, you can proceed with canceling your Choice Home Warranty contract. There are several ways to cancel your contract:
- Call Customer Service The easiest and most direct way to cancel your contract is to call Choice Home Warranty’s customer service department. You can find the phone number on their website, or on your contract paperwork. When you call, be prepared to provide your contract number and a reason for canceling. The customer service representative will guide you through the process and answer any questions you may have.
- Send a Written Request If you prefer to communicate in writing, you can send a written request to cancel your contract to Choice Home Warranty’s customer service department. Be sure to include your contract number, your reason for canceling, and your contact information. You can send the request via email, fax, or regular mail. It is important to keep a copy of your written request for your records.
- Online Cancellation Choice Home Warranty also offers an online cancellation option. You can log in to your account on their website and follow the steps to cancel your contract. Be sure to read and understand the cancellation policy before proceeding.
Regardless of the method you choose to cancel your contract, it is important to keep a record of your cancellation request, including the date, time, and the name of the customer service representative you spoke with, or the confirmation number of your online cancellation.
Cancellation Fees and Refunds
As mentioned earlier, canceling your Choice Home Warranty contract may result in a cancellation fee and a partial refund of your contract fees. The amount of the cancellation fee will depend on how long you have had the contract, and the reason for canceling.
If you cancel within the 30-day cancellation period, you will be charged a $50 administrative fee, but you will receive a full refund of your contract fees. If you cancel after the 30-day period, the cancellation fee will be prorated based on the length of time you have had the contract.
For example, if you cancel after six months of coverage, you may be charged a cancellation fee equal to half of your remaining contract fees. If you cancel after one year of coverage, you may be charged a cancellation fee equal to one-third of your remaining contract fees.
It is important to note that if you have made any claims or received any services under your contract, the cancellation fee may be higher. This is because Choice Home Warranty has already provided services and incurred costs on your behalf. Additionally, if you have an outstanding balance on your account, you will be required to pay that balance before canceling your contract.
After the cancellation fee is deducted, you will receive a partial refund of your contract fees. The amount of the refund will depend on how long you have had the contract and the reason for canceling. If you cancel within the 30-day period, you will receive a full refund of your contract fees, minus the administrative fee. If you cancel after the 30-day period, the refund will be prorated based on the length of time you have had the contract.
For example, if you cancel after six months of coverage and have already paid for the entire year, you may receive a refund equal to half of your annual contract fees, minus the cancellation fee. If you cancel after one year of coverage and have already paid for the entire year, you may receive a refund equal to two-thirds of your annual contract fees, minus the cancellation fee.
It is important to note that the refund process may take several weeks to complete. Once your cancellation request has been processed, you should receive a refund check or credit on your account within 30 days.
Common Reasons for Canceling
There are several reasons why you may want to cancel your Choice Home Warranty contract. Some of the most common reasons include:
- Dissatisfied with Services: If you are not satisfied with the quality of service you have received from Choice Home Warranty, or if you have had issues with their contractors, you may want to cancel your contract.
- Found a Better Provider: If you have found a home warranty provider that better suits your needs or offers better coverage, you may want to cancel your Choice Home Warranty contract.
- Selling Your Home: If you are selling your home, you may want to cancel your home warranty contract, as the new owners may prefer to purchase their own coverage.
- No Longer Need Coverage: If you no longer need coverage for your appliances and systems, you may want to cancel your contract to save money.
Regardless of the reason for canceling your contract, it is important to follow the proper procedures to avoid any additional fees or penalties.
Conclusion
Canceling your Choice Home Warranty contract can be a straightforward process if you understand the terms and conditions of your agreement and follow the proper procedures. Be sure to review your contract carefully, understand the cancellation policy, and keep a record of your cancellation request.
If you are dissatisfied with the services provided by Choice Home Warranty, or if you have found a better provider, canceling your contract may be the best option for you. However, before canceling, consider your options carefully and ensure that you have adequate coverage for your appliances and systems.