Neff Dishwasher Error Codes

Neff dishwashers are efficient and reliable appliances, but occasionally, they may encounter issues. When problems arise, your dishwasher displays error codes to help diagnose the issue. This guide covers all the error codes for Neff dishwashers and provides practical solutions.

What Are Neff Dishwasher Error Codes?

Error codes are diagnostic indicators displayed on your dishwasher’s control panel when a malfunction occurs. They help identify specific issues, allowing for quicker resolution. Understanding these codes can save time and money by narrowing down the problem.

Neff Dishwasher Error Codes

Neff Dishwasher Error Codes

Error Code Cause Solution
E01 Electronics Error or Water in the Base Replace the level sensor.
E02 Electronics Error Consult a professional for further diagnosis and repair.
E03-E05 General Electronics Issues Similar to E02; consult a professional.
E06 Door Sensor Error Replace the door lock.
E07 Drying System Error Replace the Zeolith container.
E08 Heating Element Issue Replace the aquastop.
E09 Heating System Failure Replace the heat pump.
E10 Drying System Error Replace the Zeolith container.
E11 Thermostat or Temperature Sensor Error Replace the thermostat.
E12 Limescale Build-Up Descale the dishwasher and adjust the salt setting.
E13 Water Temperature Too High Connect the dishwasher to a cold water tap.
E14 Filling System Error Replace the flow sensor.
E15 Water Leakage Check for leaks and replace faulty components.
E16-E18 Filling System Errors Inspect hoses and replace the aquastop or drain pump as needed.
E19 Dispenser Error Replace the dispenser.
E20-E21 Wash Motor Errors Replace the wash motor or heat pump.
E22 Filter Blockage Clean the filter and inspect the drain pump.
E23-E25 Drain Pump Errors Replace the drain pump.
E26 Water Supply Switch Error Replace the aquastop.
E27 Low Voltage Check the power supply.
E28 Flow Sensor Error Replace the flow sensor.
E31 Drying System Error Replace the Zeolith container.
E92-40 Drainage Issue Clean the filter and consider replacing the drain pump.
H06 Delayed Start Activated Cancel the delayed start by pressing and holding the button until it shows “00”.

DIY Troubleshooting Steps

  1. Turn Off and Unplug: Disconnect the dishwasher from the power source before inspecting or repairing it.
  2. Check for Blockages: Inspect and clean filters, hoses, and drainage systems.
  3. Inspect Components: Look for visible signs of damage or wear in parts like the door lock or heating element.
  4. Reset the Dishwasher: Refer to your user manual for reset instructions.

When to Call a Professional

If the error persists after troubleshooting, or if the issue involves complex components, contact a certified technician. Avoid attempting repairs beyond your expertise to prevent further damage.


Preventive Maintenance Tips

  1. Regular Cleaning: Clean filters, spray arms, and the interior weekly.
  2. Descale Periodically: Use a dishwasher cleaner to remove limescale build-up.
  3. Check Seals: Inspect door seals and gaskets for wear and tear.
  4. Avoid Overloading: Load dishes correctly to prevent strain on components.
  5. Use Recommended Detergents: Always use detergents designed for Neff dishwashers.

By understanding these error codes and following the provided solutions, you can keep your Neff dishwasher running efficiently.

Conclusion

Understanding your Neff dishwasher’s error codes is essential for proper maintenance and troubleshooting. Here are the key takeaways:

  1. Most electronic errors (E01-E05) require professional intervention for safe resolution
  2. Water-related issues (E13-E18) often have simple solutions like checking connections or cleaning filters
  3. Regular maintenance can prevent many common errors, especially those related to limescale (E12) and filter blockage (E22)
  4. Some errors can be resolved through simple reset procedures or basic maintenance
  5. Always disconnect power before attempting any repairs or maintenance

Frequently Asked Questions (FAQs)

General Error Code Questions

Q: How do I clear an error code on my Neff dishwasher?

A: Most error codes can be cleared by turning off the dishwasher, unplugging it for 10-15 minutes, then plugging it back in and restarting. If the error persists after this reset, follow the specific solution for that error code.

Q: What does it mean when multiple error codes appear?

A: Multiple error codes usually indicate a more serious issue that may affect several components. In such cases, professional diagnosis is recommended.

Maintenance and Prevention

Q: How often should I clean my dishwasher’s filter to prevent error codes?

A: Clean the filter system monthly to prevent E22 errors and maintain optimal performance. More frequent cleaning may be needed for heavy usage.

Q: Can I prevent limescale-related errors (E12)?

A: Yes, by using the correct amount of dishwasher salt, adjusting water hardness settings appropriately, running a maintenance clean cycle monthly, and using a dishwasher cleaner every 2-3 months.

Professional Service

Q: When should I call a professional technician?

A: Contact a professional when:

  • Electronic errors (E01-E05) occur
  • Multiple reset attempts fail
  • There are signs of water leakage
  • The error involves heating elements or motors
  • You’re unsure about performing the suggested solution

Q: Are all repairs covered under warranty?

A: Warranty coverage depends on the age of your dishwasher, type of fault, and whether proper maintenance has been performed. Contact Neff customer service with your model number and warranty information for specific coverage details.

Troubleshooting Tips

Q: My dishwasher shows H06 – is this serious?

A: No, H06 simply indicates that delayed start is activated. Cancel it by pressing and holding the delay start button until it shows “00”.

Q: What should I check first when I get an error code?

A: Before calling a technician:

  1. Note down the exact error code
  2. Check if power and water supplies are connected properly
  3. Verify the door is properly closed
  4. Clean the filters
  5. Attempt a basic reset
  6. Consult the error code table for specific solutions

Safety Information

Q: Is it safe to continue using my dishwasher with an error code?

A: No, it’s recommended to address error codes promptly. Continuing operation could worsen the problem or cause damage to the appliance.

Q: What safety precautions should I take when checking for errors?

A: Always disconnect power before inspecting internal components, turn off the water supply when checking for leaks, use appropriate tools and safety equipment, avoid touching electronic components, and call a professional if unsure.

Water and Drainage Issues

Q: Why do I keep getting drainage errors (E92-40)?

A: Common causes include blocked filters, kinked drain hose, blocked drain pump, air gap issues in the sink, or clogged garbage disposal (if connected).

Q: What causes water leakage errors (E15)?

A: Water leakage can be caused by damaged door seals, loose hose connections, cracked hoses or components, overfilled dishwasher, or blocked drainage system.

For more information about your Neff dishwasher:

  • Consult your user manual
  • Visit the official Neff website
  • Contact Neff customer service
  • Schedule regular maintenance with authorized service providers

Remember to keep this error code guide handy for quick reference when issues arise. Regular maintenance and prompt attention to error codes will help ensure your Neff dishwasher’s longevity and optimal performance.

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