Thermador Dishwasher E24 Error Code

Unraveling the Mystery of Thermador Dishwasher E24 Error Code

When an E24 error code flashes on the Thermador dishwasher, it feels as if your kitchen has just hit a pause on its seamless routine. Not to worry-you’re not alone, and the good news is, this can be fixed in relatively straightforward ways. In this article, whether you are a veteran homeowner or a first-time dishwasher owner, we will break down everything you need to know about the E24 error code and how to fix it.

What does the E24 error code mean?

Error code E24 on your Thermador dishwasher signals a problem in drainage. To be more particular, this code usually means that water is not draining out of the tub. This could be anything from a clogged drain pipe to a kinked drain hose and even problems with the pump of the dishwasher.

Understanding why this error happens is the first step toward the solution and we will take you through every possible cause below.

Common Causes of the E24 Error

Several elements could trigger the E24 error. Here’s a list of the most common culprits:

Clogged Drain Hose

Over time, food debris and grease can collect in the drain hose, impeding water from exiting the dishwasher.

Kinked Drain Hose

A mere kink or bend in the drain hose could reduce water flow and thus result in an E24 error.

Blocked Drain Pump

Another critical component in your dishwasher for the removal of water is the drain pump. Any blockage here results in a failure in the drainage.

Improper Installation

If recently installed, your dishwasher might have a displaced drain hose, probably from the garbage disposal or drain line.

Clogged Garbage Disposal

In cases where the dishwasher is connected to the garbage disposal, a clog within that area can back up water, blocking drainage from the dishwasher.

Filter or Sump Blockage

Or blockage in the filter or sump area within the dishwasher could also be the cause of bad drainage.

How to Fix the E24 Error Code

Once you have identified a possible cause, go ahead and try these actionable steps to fix the error. Most fixes do not require advanced tools or experience to undertake with confidence.

1. Check the Drain Hose

  • Kink Check: The drain hose is usually situated under the sink. Ensure it isn’t kinked or bent. Straighten it, if necessary.
  • Clear Blockages: Carefully disconnect the hose and check blockages. Take out any visible blockages using a long flexible brush or by running water to make sure the path is free.
dishwasher hose

2. Cleaning the Drain Pump

  • Unplug your dishwasher and pull out the bottom dish rack.
  • Remove the drain pump cover, which is usually located at the bottom of the tub.
  • Gently pull out any blockages such as debris or food particles that may be obstructing the pump.

3. Check the Installed Connections

If your dishwasher is new and was just installed, ensure the drain hose is properly connected to either the garbage disposal or sink drain. Insure installation instructions were followed about hose height and position to avoid water backflow.

4. Filter and Sump Cleaning

Remove the filter at the bottom of the tub of your dishwasher and clean it. Check beneath the filter for any blockage that might be hindering water circulation, particularly the sump area.

5. Garbage Disposal

If your dishwasher is plumbed in alongside a garbage disposal, start by running the disposal to rule out any clogs. Ensure that the knockout plug in the disposal-if new-is removed.

6. Run the Test in Your Dishwasher

After taking the above-mentioned steps, now run the test cycle and the problem will be gone. Once your dishwasher is draining fine, the error code E24 should vanish.

When to Call Professional

In that case, calling a professional would be a prudent thing to do. The error code E24 may also involve a complex situation, such as a drain pump malfunction or fault in wiring. A certified technician will have all the necessary instruments and expertise for dealing with this sort of issue in the quickest possible time.

How to Prevent E24 Thermador Dishwasher Errors in the Future

The best way to avoid E24 errors is to keep your dishwasher well-maintained. Here are some preventative tips:

  • Regularly clean the filter in your dishwasher to prevent clogs.
  • (Scrape the big chunks of food off your dishes before placing them in the dishwasher-but no need to rinse them!)
  • Check and clean the drain hose every few months to keep it clear of debris.
  • Run your garbage disposal before starting a dishwasher cycle if they share a connection.

Final Thoughts

The Thermador dishwasher E24 error code can be annoying, but it’s not the end of the world or your dishwasher. With a little troubleshooting and regular maintenance, you’ll have your dishwasher back to running smoothly in no time.

Not sure how to go about it yourself? Consider reaching out to a professional and giving your Thermador dishwasher the service it needs. After all, a properly functioning dishwasher is basically a stress-free kitchen.

Any more questions on common dishwasher issues or tips on how to maintain them? Comment below, or check out some of our other guides for further expert insight!

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