Why Does My LG Dishwasher Keep Turning Off

Imagine this scenario: you load your dirty dishes into your LG dishwasher, press the start button, and eagerly await the satisfying hum of the machine as it begins its cleaning cycle. However, instead of the familiar sounds of water spraying and dishes clattering, you’re met with silence – your LG dishwasher has turned off again. Frustrating, isn’t it? In this article, we’ll delve into the reasons behind this common issue and provide you with effective troubleshooting tips to get your dishwasher back in action.

LG dishwashers are known for their efficiency and innovative features, making them a popular choice for households aiming to simplify their kitchen chores. However, like any appliance, they can encounter issues, and one prevalent concern is the dishwasher unexpectedly turning off during a cycle.

1. Why Does My LG Dishwasher Keep Turning Off: Troubleshooting Tips

There could be several reasons why your LG dishwasher keeps turning off. One common issue could be a problem with the power supply or electrical connection. Make sure the dishwasher is plugged in properly and that there are no issues with the outlet or circuit breaker.

Another potential reason for the dishwasher turning off could be a malfunctioning control panel or electronic components. If this is the case, you may need to have a professional technician inspect and repair the dishwasher.

Additionally, check if there are any error codes displayed on the control panel when the dishwasher turns off, as this can provide more insight into what might be causing the issue. If troubleshooting these common issues does not resolve the problem, it is recommended to contact LG customer support for further assistance.

2. Importance of a Functional Dishwasher

Before we delve into the troubleshooting process, let’s highlight why having a functional dishwasher is essential. Beyond the obvious time-saving benefits, a dishwasher plays a crucial role in maintaining hygiene and cleanliness in the kitchen. Now, let’s address the core issue – why does your LG dishwasher keep turning off?

3. Identifying the Issue

Different Scenarios and Initial Troubleshooting Steps

There could be various scenarios leading to your dishwasher shutting down. It might happen during the prewash, wash, or rinse cycle. Before diving into complex solutions, let’s start with some initial troubleshooting steps.

4. Power Supply and Connection

Checking Power Source and Cord

One of the simplest yet often overlooked causes is a power supply issue. Ensure that your dishwasher is properly connected to a power source and that the outlet is functioning. Inspect the power cord for any visible damage.

5. Overheating Problems

Causes of Overheating and Solutions

Dishwashers, like any electronic device, can overheat. This can trigger an automatic shutdown. Check for factors causing overheating, such as a malfunctioning thermostat or excessive use of hot water, and implement solutions accordingly.

6. Door Latch and Sensor Issues

The Importance of a Properly Closed Door

An improperly closed door can lead to the interruption of the dishwasher cycle. Explore the significance of a well-sealed door and understand the role of sensors in ensuring the door is securely shut during operation.

7. Electronic Control Board Malfunctions

Overview and Signs of Malfunction

The electronic control board is the brain of your dishwasher, regulating various functions. Learn about the signs indicating a malfunction and potential DIY solutions or when to seek professional help.

8. Water Supply Problems

Checking Water Inlet and Filters

A consistent water supply is essential for your dishwasher to function correctly. Examine the water inlet and filters for any blockages or impurities that might be hindering the flow.

9. Software and Firmware Updates

Role of Updates in Resolving Issues

Just like any software, dishwasher programs may need updates. Discover the importance of keeping your dishwasher’s software and firmware up-to-date and follow step-by-step instructions for a hassle-free update process.

10. Routine Maintenance Tips

Regular Cleaning and Avoiding Common Mistakes

Maintaining your dishwasher is as important as troubleshooting issues. Learn practical tips for routine cleaning and avoid common mistakes that can lead to malfunctions.

11. User Manual Guidance

Importance of Reading the User Manual

The user manual is your go-to guide for understanding your dishwasher’s features and troubleshooting. Explore the guidance provided by LG in the user manual to resolve common issues.

12. Common User Mistakes

Overloading, Detergent, and Loading Tips

Users often unknowingly contribute to dishwasher malfunctions. Understand the impact of overloading, using the wrong detergent, or loading items incorrectly and how to avoid these common pitfalls.

13. Seeking Professional Help

When to Contact LG Customer Support

If your troubleshooting efforts prove unsuccessful, it’s time to reach out to LG customer support. Know when it’s appropriate to seek professional help and the benefits of relying on experts to diagnose and fix the issue.

14. LG Dishwasher Warranty

Understanding Warranty Coverage

If your LG dishwasher is still under warranty, it’s essential to understand the coverage. Explore what the warranty includes and the steps to take if your dishwasher requires repair or replacement.


In conclusion, a malfunctioning dishwasher can be a headache, but armed with the right knowledge, you can troubleshoot and resolve common issues. From power supply checks to understanding the importance of a closed door and routine maintenance, these steps will help you keep your LG dishwasher running smoothly.


Q1: Can a dishwasher turning off be a safety concern?

A: While it’s not typically a safety hazard, it can lead to inconvenience and the need for manual intervention in completing the dishwashing process.

Q2: How often should I update my dishwasher’s software?

A: Check for updates periodically, at least every few months, to ensure your dishwasher benefits from the latest improvements and bug fixes.

Q3: Is overloading the dishwasher really a problem?

A: Yes, overloading can impact the dishwasher’s efficiency and lead to uneven cleaning. Follow the manufacturer’s recommendations for loading capacity.

Q4: What should I do if my dishwasher is still under warranty but experiencing issues?

A: Contact LG customer support immediately. They will guide you through the warranty process and assist in resolving the problem.

Q5: Can I use any detergent in my LG dishwasher?

A: It’s recommended to use detergent specifically designed for dishwashers. Using the wrong type may result in poor cleaning performance and potential damage to the appliance.

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